Case studies

Real results from teams who stopped losing customers to slow replies.

CO
E-commerce

Commerce Co

"We cut average response time from 4 hours to under 2 minutes. Customer satisfaction went up and we didn't hire a single extra support agent."

< 2 min

Response time

from 4+ hours

12K+/month

Messages handled

without new hires

+24%

CSAT improvement

in 90 days

Sarah Chen, Head of Customer Experience

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AG
Marketing agency

Agency Plus

"We manage 20+ brand inboxes. Each client keeps their own tone and style; we keep full control. Setup took a day, not months."

20+

Brands managed

one dashboard

1 day

Time to onboard

per new client

~0

Missed messages

since rollout

Marcus Webb, Operations Director

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LE
Creator / Influencer

Lea Moreau Studio

"I used to spend 3 hours a day answering DMs. Now AI handles 80% of them and my followers can't tell the difference. Game changer."

98%

DM reply rate

from 35%

3 hrs/day

Time saved

on DM management

+45%

Engagement lift

in 60 days

Lea Moreau, Content Creator, 320K followers

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CL
SaaS / Customer Support

CloudCart

"My team of 2 now handles the same volume that used to need 6 people. The AI replies in French, English, and Arabic — flawlessly."

-68%

Ticket volume

handled by AI

3

Languages

auto-detected

2

Team size needed

down from 6

Nadia El Fassi, Customer Support Lead

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