One Social Inbox for Every Customer Conversation

Unify channels, speed up response workflows, and keep message quality high across your team.

Manage Instagram, WhatsApp, Messenger, and more in one AI-powered social inbox with fast routing and handoff.

Centralize conversations from every channel

DMings merges message streams into one queue so teams can manage response priorities clearly.

This eliminates tab switching and prevents high-intent messages from being missed.

Standardize routing and service levels

Use channel-level SLAs, assignment rules, and AI triage to maintain consistent customer experience.

Track performance by channel, intent, and queue stage to optimize operations.

Frequently Asked Questions

Can DMings run with official APIs?

Yes. DMings is built on official platform APIs and avoids unsafe scraping workflows.

Can I keep my brand voice with automation?

Yes. DMings lets you define brand tone, response rules, and guardrails before going live.

Can I route conversations to humans?

Yes. You can set approval and handoff rules for high-intent or sensitive conversations.